Frequently Asked Questions
As soon as you click “buy” we get to work! Please give us 5-7 business days to process and ship your order. In the case of national holidays, and unforeseen weather conditions, shipping may be subject to delay.
Domestic shipping is a $6 flat fee.
International shipping is not currently unavailable.
Avoid contact with perfumes, creams or chemicals. Avoid getting the necklace wet or sleeping with it on. Keep the necklace separate from other jewelry to avoid damaging. Enjoy your necklace and treat it with love and care since they are handmade for you!
As a brand-new business, all sales are final as we are unable to offer returns or exchanges at this time. We understand that this policy may not be suitable for everyone, but it enables us to maintain our mission of offering exceptional, exclusive products. We apologize for the inconvenience.
Reach out to our Instagram @scarpeta.shop or email us at scarpeta.shop@gmail.com with any other questions and we will do everything we can to help.